Last updated: 2025

I take your privacy seriously. This policy explains how I collect, use, and protect your personal information when you use this website or my services.

1. www.franziskaboehm.co.uk

This website is operated by Franziska Boehm, a psychotherapist providing online therapy sessions.

If you have any questions about this policy, you can contact me at:
📧 franziska.boehm@proton.me

2. What information I collect

• Information you provide through the contact form (name, email address, availability, and any information you choose to share).

• Information shared when arranging or attending therapy sessions (e.g. contact details, personal history relevant to therapy).

• Payment details via bank transfer or paypal.

• Technical information such as cookies (see below).

3. How I use your information

Your information is used to:

• Respond to enquiries and arrange appointments.

• Provide therapy services.

• Manage payments.

• Maintain records in line with professional and legal requirements.

I will never sell or share your personal information with third parties for marketing purposes.

4. Legal basis for processing

Under UK GDPR, I process your personal data based on:

• Contract – to provide therapy services you request.

• Consent – when you agree to me holding and using your information (e.g. completing the contact form).

• Legal obligation – to maintain appropriate records in line with professional requirements.

5. How your information is stored

• Emails and electronic records are stored securely and password-protected.

• Therapy notes are minimal and stored securely.

• I retain client information for the length of time required.

8. Cookies and website use

This website uses cookies to help it function properly and to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

9. Updates to this policy

I may update this privacy policy from time to time. Any changes will be posted on this page with the updated date.